My Proxima is not a native application. This technical point conditions the entire installation process on mobile. The platform functions as a web app accessible from a browser (Chrome, Safari, Firefox), without going through the App Store or Google Play. Searching for “My Proxima” in a store will yield no relevant results, and that’s normal.
Proxima Web App on Mobile: What the Browser Really Manages
The architecture of My Proxima is based on a responsive web application hosted on the publisher’s servers. The rendering adapts to the screen size, whether it’s a smartphone, tablet, or desktop computer.
See also : How to Choose the Best Professional Health Insurance to Protect Your Business
In terms of performance, the mobile browser loads the pages with each visit. There is no local data storage or offline functionality. If the internet connection is unstable, access is interrupted.
The distinction from a native application has direct consequences: no push notifications, no background synchronization, no access to the phone’s sensors. The experience is closer to that of an optimized mobile website than to a traditional application. For those who want to easily download the My Proxima application, the procedure actually consists of creating a shortcut on the home screen.
Recommended read : Simple and Effective Tips to Reduce Your Daily Health Expenses
We recommend using Chrome on Android and Safari on iPhone, as these browsers manage shortcut additions and compatibility with the platform the best.
Creating a Home Screen Shortcut on Android and iPhone
The procedure differs depending on the operating system. On both platforms, the goal is the same: to place an icon on the home screen that directly opens the My Proxima login page.
On Android with Chrome
- Open Chrome and go to the address monproxima.fr, then log in with the credentials provided by the legal representative
- Tap the three vertical dots menu in the top right corner, then select “Add to Home Screen”
- Rename the shortcut if necessary (for example, “Proxima”) and confirm so that the icon appears on the phone’s home screen
On iPhone with Safari
- Open Safari (not Chrome or Firefox, as only Safari offers this function on iOS) and navigate to monproxima.fr
- Tap the share icon (the square with an upward arrow) at the bottom of the screen
- Scroll through the options and select “Add to Home Screen,” then confirm by tapping “Add”
Once the shortcut is created, the icon behaves visually like a classic application. Tapping it opens the page directly in the browser, sometimes in full-screen mode depending on the site’s configuration.
Activation by the Legal Representative: The Technical Prerequisite
No independent account creation is possible on My Proxima. The protected adult, their family, or a guardian cannot freely register on the platform. Access entirely depends on a prior action by the legal representative for the protection of adults (MJPM).
The representative must first activate access in the Proxima software on the professional side, then generate an invitation containing the login credentials. Without this step, attempting to log in from a mobile or computer remains impossible.
This constraint explains why many users find themselves blocked after creating their shortcut. The shortcut on the home screen does not replace account activation. If the login page displays an error or denies access, the reflex should be to contact the representative to verify that the invitation has indeed been sent.
Mobile Consultation in Read-Only: Limits to Know
Even with a functional shortcut and an activated account, mobile access remains primarily read-only. Consulting documents, tracking accounts, and viewing data from the protection measure are possible. However, data entry, sending documents, or carrying out administrative procedures from the phone are limited, or even unavailable in some cases.
This restriction is due to the nature of the web platform and the publisher’s choices regarding mobile ergonomics. Complex forms and management interfaces remain designed for use on larger screens (tablet or computer).
For families and guardians who regularly consult the information of the protected adult, mobile is perfectly suitable. For professional representatives who need to enter data or produce documents, a computer or tablet with a sufficiently large screen remains preferable.
Browser and Data Security on Mobile
My Proxima handles sensitive personal data related to the legal protection of adults. On mobile, some precautions are necessary.
The browser saves passwords by default and keeps sessions open. We recommend not storing My Proxima credentials in the browser’s password manager if the phone is shared or insufficiently locked. A screen lock code (PIN, fingerprint, facial recognition) serves as the first security barrier.
Also, remember to log out after each consultation. The open session in the mobile browser gives access to the documents and financial data of the protected adult. Closing the tab is not enough; you must use the platform’s logout button.
The management of data on My Proxima is framed within the regulatory framework for the protection of adults. Mobile access does not change the consultation rights assigned by the representative: each profile (family, guardian, curator) only sees the information authorized by the professional.